Shut Up and Say Something Karen Friedman New Book

The 26 chapter novel Z to A format reminds readers to keep the end result in mind to minimize mistakes and avoid misinterpretation when communicating in business.

Shut Up & Say Something!

Shut Up and Say Something is an entirely new hands on approach to help professionals overcome daily communication challenges in order to quickly influence listeners and decision makers.

What Readers Are Saying ... “Karen Friedman has a great gift for explaining how businesspeople need to think, talk, plan, react, hold back, take a breath or reevaluate their efforts. In this engaging book, she distills her decades of experience into a tour-de-force of communications strategies.”
— Jeffrey Zaslow, Wall Street Journal columnist and coauthor The Last Lecture

“Karen Friedman has given us what’s missing in other business communication books. Friedman’s years of experience in media, public speaking, and inside corporate meeting rooms leap off the pages to help readers tap their own talents. Shut Up and Say Something is a truly valuable resource for anyone who has to communicate in the competitive 21st century workplace”
— David L. Cohen,
Executive Vice President
Comcast Corporation

“Throughout my career, I have enjoyed a wonderful working relationship with the media, but during my work with Karen, I discovered some new and very useful strategies to improve how I communicate in a business situation. Karen is very passionate about her craft and her energy is infectious. I guess she was able to teach an old bear a few new communication tricks”
—Jack Nicklaus,
professional golfer

“Karen is the best in the industry! Smart, experienced and very insightful. Her book is as good as her being there to coach you. A must read for anyone looking to make a difference.”
— Armando Anido,
CEO Auxilium Pharmaceuticals

“Communicating well is the key to success in the modern-day world. No one knows how to do it better than Karen Friedman. Her sound advice will revolutionize the way you communicate in public and in business. A tremendous resource that should be required reading.”
— Ed Rendell,
Governor of Pennsylvania

“Karen Friedman gets it—and she is giving it to all of us with Shut Up and Say Something. Rarely does a book spark so many flashbacks to personal experiences as well as this one does. It is Karen’s great insight and experiences that serve as a “how to” guide on being an outstanding communicator. Great stories with great solutions. A must read for everyone who wants to be the best communicator they can be.”
— Vin Milano,
CEO Viropharma

“There are no dreams and goals coming true if you can’t communicate your vision and mission. Learn from an expert the tricks of the trade to make your words insightful and infectious. And then shut up and smile.”
— Pat Croce,
best-selling author and serial entrepreneur

"Karen Friedman's book is a must-read for anyone looking to make organizations more responsive to their customers, employees, investors, or suppliers. At Subaru of America, we learned that if you don't communicate well, you get lost in the noise. Karen Friedman's book makes that point in entertaining, easily read manner packed with memorable stories and anecdotes."
— Harvey Lamm,
Founder and former CEO
Subaru of America

“Shut Up and Say Something is a great resource for learning how to communicate effectively in any situation. Karen Friedman’s coaching makes for more powerful and persuasive interviews, every time.”
— Drew Murphy, NRG Energy Executive Vice President

“Karen taught me how to focus on my audience’s perspective and deliver my message in a manner that connects with them. Her coaching approach is practical and effective.”
— Vincent Donnelly,President & Chief Executive Officer – PMA Capital Corporation

Hide

Show

Packed with personal review notes from individual client coaching sessions, try it this way techniques, lessons learned from brainstorming sessions, closed door meetings, client conversations and management of high profile issues, readers learn how to sell ideas, humanize information, advance agendas and communicate passionately and persuasively in their own environments. This insightful book is brimming with funny heartwarming stories, examples and lessons learned from the author's twenty year career in television news, a run for political office and communications advisor to some of the nation's biggest companies. Learn to:

• Sell yourself, your vision, expertise and point of view more persuasively, passionately and effectively to enhance your reputation and influence outcomes.

• Step-by-step strategies and down to earth try-it-this-way techniques to say things differently, overcome communication obstacles and humanize information to become a results-oriented communicator.

• Tap into a wealth of specific examples from client coaching notes and conversations, interviews, presentations, meetings, speeches, hearings, brainstorming sessions and more to minimize communication blunders, avoid misinterpretation and deliver more interesting and meaningful messages.

• Apply lessons learned from high profile issues, the campaign trail, media interviews and corporate boardrooms to ace tough questions, think on your feet and communicate clearly concisely and compassionately.

• Laugh and learn from personal heartwarming stories and anecdotes shared by the author, her clients and well known personalities to illustrate techniques you can use in similar circumstances to better connect with employees, shareholders, customers, media and the community at large.

For anyone who has to communicate publicly or privately, Shut Up and Say Something will change the way you think and revolutionize the way you connect with key audiences.

About the Author, Karen Friedman
Karen Friedman is an international communications expert who has worked with executives on four continents. An award-winning top market television news anchor and reporter for twenty years, her breaking coverage of local and national events has aired on ABC, CBS, NBC, CNN, the Today Show, Good Morning America and Nightline. She now leads Karen Friedman Enterprises, Inc. which teaches business professionals, spokespeople, newsmakers and celebrities across the globe how to make the most of important interviews, appearances, meetings and presentations.

Karen’s expertise in message development was first recognized when a U.S. delegation led by former First Lady Hillary Rodham Clinton tapped her to provide media and political training for women in South and Central America. She continues to counsel key opinion leaders across the world and has rolled out speaker, media, crisis and communication training programs in numerous countries including China, England, Singapore, Malaysia, Uruguay, Argentina, Colombia, Trinidad, Canada and Puerto Rico. She has also delivered keynote speeches and at many of these events.

Since Friedman launched her firm in 1996, businesses have been relying on her to help them develop powerful messages and field tough questions to communicate more effectively during a wide variety of challenging situations including nationwide educational campaigns, manufacturing shutdowns, congressional hearings, product launches and recalls, analyst and investor presentations, hostile community meetings, employee issues, chemical spills and the drug approval process. Her firm has counseled a wealth of prestigious Fortune 100 and Fortune 500 clients.

Frequently quoted by publications such as the New York Times, Wall Street Journal and the Harvard Business Review, Karen is a professional speaker who has repeatedly received top rated speaker awards. Her articles on leadership and communication techniques are regularly published in business magazines and on-line sites and her popular monthly communication video tips are viewed by thousands of subscribers. She co-authored “Speaking of Success", with several best-selling writers including Stephen R. Covey (Seven Habits of Highly Effective People), Ken Blanchard (One Minute Manager) and Jack Canfield (co – creator of Chicken Soup for the Soul). She has also developed numerous communication training manuals and a host of related audio and visual tools.

Karen earned her degree at the Pennsylvania State University and furthered her studies at the University of Manchester in England. She developed and taught a journalism broadcast course at the University of Wisconsin Milwaukee and has lectured at prestigious institutions including the Wharton School at the University of Pennsylvania. She is a member of numerous organizations including the National Speakers Association, International Association of Business Communicators, Public Relations Society of America and the Healthcare Businesswomen’s Association where she has conducted numerous workshops at conventions and leadership conferences.

Contact Karen

Content on this page requires a newer version of Adobe Flash Player.